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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Shelly Morine

April 24, 2025

5  out of  5
rating by Shelly Morine
"State Farm Insurance Agent April Welch and her staff, namely Lindsey Tavares who assisted me in my transfer of insurance companies, was extremely knowledgeable in offering products and services that fit my specific needs. Lindsey was extremely helpful in answering all my questions and concerns. I felt like Lindsey and the entire staff cared about what I was needing and listened to my questions, and came back with suggestions and products specific to me without making me feeling pressured. I was very comfortable making the changes I made after having the same insurance company and agent for nearly 30 years. This was a hard transition for me, but I am very comfortable and confident with my decision. I believe I'm getting more coverage while saving money."
We responded:
"We truly appreciate your kind words and trust, Shelly! Making a change after so many years can be a big step, and we’re so glad Lindsey made the transition smooth and pressure-free. It’s our goal to provide that same level of care and clarity to everyone we serve. We’re here to help if you need anything else!"
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eddie coates

April 23, 2025

5  out of  5
rating by eddie coates
"Excellent Service, and very Knowledgeable"
We responded:
"Thank you for the wonderful review, Eddie! We strive to go the extra mile to assist you with any of your insurance questions or needs. It is always our pleasure to provide you with the customer care that you deserve!"
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Dick Fisk

April 22, 2025

5  out of  5
rating by Dick Fisk
"The agent I spoke to was terrific - she was personable, professional, and enjoyable to talk to."
We responded:
"Thank you so very much for taking the time to leave us this great review, Dick! It truly means the world to our team to know that we have not only earned your business but your trust. We strive to provide you with the customer care that you deserve. It is our pleasure to be able to assist you with any of your insurance questions or needs. We are here to help protect you and bring you peace of mind!"
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David Miller

April 18, 2025

5  out of  5
rating by David Miller
"Jacob was very helpful and responsive with everything! Always a good experience talking with April’s office"
We responded:
"Thank you, David! We're so happy to hear that you've come to expect a good experience with our office, and that Jacob was no exception. Please don't hesitate to contact us if you need any additional information or help with anything!"
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John Mann

April 14, 2025

5  out of  5
rating by John Mann
"Superior team!!!! John"
We responded:
"Thank you, John! We're proud of our team and truly appreciate your kind words. Our team is here whenever you need us!"
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Nancy Greer

April 8, 2025

5  out of  5
rating by Nancy Greer
"It was great! I received fast service from Amber! She was very friendly and helped me get what I needed! Thank you"
We responded:
"Nancy, I'm thrilled you had a great experience with Amber! I'm pleased to hear she provided fast and friendly service to help you get what you needed. We're grateful for your positive feedback and look forward to assisting you further! - April Welch - State Farm Insurance Agent, Lakewood, CO"
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Mary Fields

March 26, 2025

5  out of  5
rating by Mary Fields
"Always helpful and professional!"
We responded:
"Thank you, Mary! We're glad to hear that received helpful and professional service from our team. If you need anything else, please let us know!"
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Clifford Zak

March 21, 2025

5  out of  5
rating by Clifford Zak
"Hannah was absolutely fantastic! She is very professional, kind, and helpful. She knows her job very well."
We responded:
"Thank you, Clifford, for sharing your experience! We're happy to hear that Hannah provided such professional and helpful service. Let us know if we can help you with anything else!"
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Michael Edwards

March 18, 2025

5  out of  5
rating by Michael Edwards
"Competitive pricing, fast service, knowledgeable."
We responded:
"Thank you, Michael, for your feedback! It's great to hear that you found value in our service and expertise. Let us know if we can help with anything else!"
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Nate Lewis

March 13, 2025

5  out of  5
rating by Nate Lewis
"First time paying for car insurance and it was really easy to set up and get started! Amazing coverage for not too expensive, Nicole is extremely helpful and I would suggest asking for her specifically she really helped this whole thing to go smoothly"
We responded:
"Thank you, Nate! Protecting you on the road is our priority, and we're happy to hear you had a great experience. We're lucky to have Nicole on our team, and we're glad she could help. If you have any more questions or need further assistance, feel free to reach out to our office. We're here whenever you need us."
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Claudia Alvidrez

March 10, 2025

5  out of  5
rating by Claudia Alvidrez
"Always is a pleasure get in contact with you,all information or questions , is provided or solve .😊😊😊😊😊"
We responded:
"Thank you, Claudia! Glad to hear that you find it a pleasure to connect with us and that we can provide the information and answers you need. If you have any more questions or need assistance in the future, feel free to reach out anytime. "
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Lazaro Bolivar

March 9, 2025

5  out of  5
rating by Lazaro Bolivar
"The representative at State Farm insurance was very polite and professional answer all my questions. I am very satisfied."
We responded:
"Thank you, Lazaro, for your feedback! We're thrilled to hear that our representative was able to assist you with all of your questions in a polite and professional fashion. Your satisfaction means a lot to us, and we're here to help with any future questions or needs you may have."
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dale morales

March 8, 2025

5  out of  5
rating by dale morales
"Always a nice visit."
We responded:
"Thank you, Dale, for your kind words! We're glad you always have a positive experience with us. We look forward to your next visit!"
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Lacey Sears

March 8, 2025

5  out of  5
rating by Lacey Sears
"Amber has been AMAZING! Great explanation of coverage and easily available for questions! State Farm saved me a lot of money on my home and auto and helped me through the process of switching my policies over to them. Highly recommend April Welch's State Farm office!"
We responded:
"Thank you, Lacey, for your wonderful feedback! We're so glad that Amber could provide such great service- thanks for sharing your experience! It's fantastic that we could help you save on your home and auto insurance while making the switch easy and stress free. We truly appreciate your recommendation and are here for any future needs or questions you might have!"
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Mark Mcneil

March 7, 2025

5  out of  5
rating by Mark Mcneil
"Thank you it was very helpful"
We responded:
"Thank you, Mark! We're glad to hear you found service helpful. If need further assistance, we're here for you!"
Profile photo of June

June

March 5, 2025

5  out of  5
rating by June
"This office was very helpful in setting up my homeowners insurance policy and moving my car insurance from a different state. Amber was super helpful and answered every question I had to help me set a policy that works for me. I definitely recommend these folks!"
We responded:
"Thank you, June, for your wonderful feedback! It's wonderful to hear that we could assist with your homeowner's insurance set up as well as your auto insurance transition. We love hearing that Amber took great care of you- thanks for letting us know! We're grateful for your recommendation and are here for any future insurance needs you may have!"
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Michael Hatfield

March 4, 2025

5  out of  5
rating by Michael Hatfield
"Very helpful nice and knowledgeable."
We responded:
"Thank you, Michael! We're glad to hear you had a helpful and positive experience with us! We're always here to assist you."
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Matt Dozzo

February 27, 2025

5  out of  5
rating by Matt Dozzo
"Hannah is very helpful."
We responded:
"Thank you, Matt, for your feedback! We're happy to hear that Hannah could assist you. "
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Orlando Forsythe

February 27, 2025

5  out of  5
rating by Orlando Forsythe
"Always friendly and helpful"
We responded:
"Thank you, Orlando! We appreciate the feedback that our team is friendly and helpful. If you ever need assistance or have questions, feel free to reach out. We're here to help!"
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Jennifer Pakradooni

February 27, 2025

5  out of  5
rating by Jennifer Pakradooni
"Very responsive - incredible service"
We responded:
"Thank you, Jennifer! We're thrilled to hear you received responsive and incredible service. If you need anything else, please don't hesitate to reach out!"
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Bert van Leeuwen

February 25, 2025

5  out of  5
rating by Bert van Leeuwen
"Lindsey was an absolute breeze to work with."
We responded:
"We appreciate your feedback, Bert, and are delighted to hear that Lindsey made your experience effortless. We look forward to assisting you in the future."
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David Van

February 12, 2025

5  out of  5
rating by David Van
"Thankyou for your Services friendly and honesty"
We responded:
"Thank you, David, for your kind words! I'm glad you found our services friendly and honest. If you ever have any questions or need assistance, feel free to reach out. We're here to help!"
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Norman Neff

February 3, 2025

5  out of  5
rating by Norman Neff
"Lindsey Tavares with April Welch - State Farm Insurance Agent was wonderful. She took the the time to go through all the coverages on my Home and Vehicles. She explained everything I had and offered different coverages. I decided to upgrade a few things. Thank you so much!"
We responded:
"Thank you, Norman, for sharing your experience! I'm glad Lindsey was able to assist you. It's great to know she provided clear explanations and options that led to your decision to upgrade. If you have any more questions or need further assistance, feel free to reach out anytime. We're here to help!"
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ben parker

January 17, 2025

1  out of  5
rating by ben parker
"Had a policy with April Welches’ office for a few years until I realized they increased my insurance without any notification to 6500 per year. My neighbors have State Farm and they pay half that for a much nicer, more valuable house. I switched to Allstate and just got a check back for 6000$. Go anywhere else but here at April Welches office, if you get too upset with them they’ll just hang up on you. I found cheaper insurance the first place I looked and a better policy. I would leave zero stars if I could."
We responded:
"Thank you for your feedback, Ben. We’re sorry to hear about your concerns and appreciate the opportunity to provide clarification. Over the past year, we made attempts to contact you to review your policy coverage and discounts, and a renewal notification was sent to you by State Farm. Insurance rates are regulated by the state, not determined by individual agents. When a policy cancels the refund is prorated based on the cancellation dates. While we strive to provide excellent service, we cannot condone disrespectful behavior. When a customer uses inappropriate language, curses at one of our employees, or yells at them until they are in tears, we do allow them to professionally end the call. We’re glad you found a policy that fits your needs and wish you well moving forward."
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Ryan Ballow

January 16, 2025

5  out of  5
rating by Ryan Ballow
"10 out of 10 service, Amber Watson was so helpful/knowledgeable/efficient. Very happy I switched to State Farm!"
We responded:
"Thank you, Ryan! We're glad Amber provided you with great service. It's good to know you're happy with your switch to State Farm. If you have any questions or need assistance, just let us know. We're here to help!"