Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Nancy Greer

Nancy Greer

February 5, 2025

5  out of  5
rating by Nancy Greer
"It was great! I received fast service from Amber! She was very friendly and helped me get what I needed! Thank you"
We responded:
"Nancy, I'm thrilled you had a great experience with Amber! I'm pleased to hear she provided fast and friendly service to help you get what you needed. We're grateful for your positive feedback and look forward to assisting you further! - April Welch - State Farm Insurance Agent, Lakewood, CO"
Profile photo of Norman Neff

Norman Neff

February 3, 2025

5  out of  5
rating by Norman Neff
"Lindsey Tavares with April Welch - State Farm Insurance Agent was wonderful. She took the the time to go through all the coverages on my Home and Vehicles. She explained everything I had and offered different coverages. I decided to upgrade a few things. Thank you so much!"
We responded:
"Thank you, Norman, for sharing your experience! I'm glad Lindsey was able to assist you. It's great to know she provided clear explanations and options that led to your decision to upgrade. If you have any more questions or need further assistance, feel free to reach out anytime. We're here to help!"
Profile photo of ben parker

ben parker

January 17, 2025

1  out of  5
rating by ben parker
"Had a policy with April Welches’ office for a few years until I realized they increased my insurance without any notification to 6500 per year. My neighbors have State Farm and they pay half that for a much nicer, more valuable house. I switched to Allstate and just got a check back for 6000$. Go anywhere else but here at April Welches office, if you get too upset with them they’ll just hang up on you. I found cheaper insurance the first place I looked and a better policy. I would leave zero stars if I could."
We responded:
"Thank you for your feedback, Ben. We’re sorry to hear about your concerns and appreciate the opportunity to provide clarification. Over the past year, we made attempts to contact you to review your policy coverage and discounts, and a renewal notification was sent to you by State Farm. Insurance rates are regulated by the state, not determined by individual agents. When a policy cancels the refund is prorated based on the cancellation dates. While we strive to provide excellent service, we cannot condone disrespectful behavior. When a customer uses inappropriate language, curses at one of our employees, or yells at them until they are in tears, we do allow them to professionally end the call. We’re glad you found a policy that fits your needs and wish you well moving forward."
Profile photo of Ryan Ballow

Ryan Ballow

January 16, 2025

5  out of  5
rating by Ryan Ballow
"10 out of 10 service, Amber Watson was so helpful/knowledgeable/efficient. Very happy I switched to State Farm!"
We responded:
"Thank you, Ryan! We're glad Amber provided you with great service. It's good to know you're happy with your switch to State Farm. If you have any questions or need assistance, just let us know. We're here to help!"
Profile photo of Sean S

Sean S

January 15, 2025

5  out of  5
rating by Sean S
"Very helpful and knowledgeable"
We responded:
"Thank you, Sean, for your wonderful feedback! I'm happy to know that you found our service helpful and knowledgeable. If you have any more questions or need assistance, feel free to reach out. We're here to help!"
Profile photo of Sharon Lindsey

Sharon Lindsey

January 11, 2025

5  out of  5
rating by Sharon Lindsey
"I have ALWAYS had a good, professional & friendly relationship with this insurance company & agent."
We responded:
"Thank you, Sharon, for your wonderful feedback! I'm happy to know that you've consistently experienced a professional and friendly relationship with us. If you ever have any questions or need assistance, feel free to reach out. We're here to help!"
Profile photo of Borbala

Borbala

January 6, 2025

5  out of  5
rating by Borbala
"I love State Farm, I’ve been with them for over a decade and they’ve always taken good care of me. Customer service is excellent as well, they are always so responsive, friendly, and helpful :)"
We responded:
"We are always here to help in any way that we can!! Thank you so much for the kind words and great review!"
Profile photo of Alexander Martinez

Alexander Martinez

January 2, 2025

5  out of  5
rating by Alexander Martinez
"My wife and I had a phenomenal experience working with Nicole at April Welch State Farm. Their team went above and beyond to explain coverage options and compare with our existing policies. Nicole walked us through the finer details and discussed pros and cons associated with different types and levels of coverage without applying pressure; she clearly wanted us to understand our coverage and costs regardless of whether we ultimately obtained a policy through State Farm. The cherry on top was that bundling with State Farm ended up saving us a fair bit of money over our existing coverage, which was important given our rapidly rising insurance costs. Highly recommend working with Nicole and the April Welch State Farm team!"
We responded:
"Thank you, Alexander, for sharing your experience! It’s wonderful to hear that Nicole provided such thorough and thoughtful guidance while exploring your coverage options. Helping customers make informed decisions is something we take seriously, and we’re glad to hear it made a difference for you. We’re happy we could help you and your wife find a plan that fits your needs. Thank you for your recommendation!"
Profile photo of Ann Barnes

Ann Barnes

December 31, 2024

5  out of  5
rating by Ann Barnes
"Katie Clark has been so helpful at the April Welch State Farm office. Everyone in this office is always been so helpful. They assisted me in upping my homeowners to the levels where they should be because I hadn't addressed them in almost age or 9 years. The service is absolutely superb and the people all of the employees there so nice and helpful."
Profile photo of Daniela Salazar

Daniela Salazar

December 31, 2024

5  out of  5
rating by Daniela Salazar
"She was very helpful, answered all of my questions."
We responded:
"Thank you for your kind words, Daniela! I'm glad I could assist you and provide the answers you needed. If you have any more questions or need further assistance, feel free to reach out."
Profile photo of Jovanna Nava

Jovanna Nava

December 27, 2024

5  out of  5
rating by Jovanna Nava
"I was referred over to April Welch’s office by one of my uncles for life and car insurance when I turned 18. I am now, 30. I can honestly say I am very happy with the office and April. The staff is always so pleasant and helpful to speak to."
We responded:
"Thank you, Jovanna, for sharing your experience with our office! We're delighted to have been part of your journey since you turned 18. It's wonderful to know that you find our team pleasant and helpful. If you ever have any questions or need assistance, we're here to help!"
Profile photo of Cami Malone

Cami Malone

December 27, 2024

5  out of  5
rating by Cami Malone
"Amber was great and helped me understand all the details of my policy!"
We responded:
"Thank you, Cami! I'm happy to hear that Amber was able to assist you and clarify the details of your policy. We're grateful to have her on our team. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of Slavomyr Marchenko

Slavomyr Marchenko

December 27, 2024

5  out of  5
rating by Slavomyr Marchenko
"Worked with Justin on my insurance plan. Extremely knowledgeable and suggestive guide. Walked me through all the policy details and explained what are the things that I might need considering my lifestyle. Thank you, Justin!"
We responded:
"Thank you, Slavomyr, for sharing your experience! I'm glad Justin could assist you with your insurance plan and provide valuable guidance. It's wonderful to know he helped clarify the policy details and tailored suggestions to fit your lifestyle. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of Aurora Storrer

Aurora Storrer

December 27, 2024

5  out of  5
rating by Aurora Storrer
"Justin answered all my questions and more. Him and his team were well adversed in their knowledge and were extremely reliable. Overall great experience."
We responded:
"Thank you, Aurora, for sharing your experience! I'm glad to hear that Justin and the team were able to provide you with the information you needed and that you found them reliable. Your satisfaction is important to us, and we're here to assist with any future questions or needs you may have."
Profile photo of Mikala Whitton

Mikala Whitton

December 18, 2024

5  out of  5
rating by Mikala Whitton
"Amber was so informative and patient with my indecisiveness! Highly recommend this agency!"
We responded:
"Thank you, Mikala! I'm glad to hear that Amber was informative and patient with you. Your recommendation means a lot to us. If you need assistance, feel free to reach out. We're here to help!"
Profile photo of Paul Welschinger

Paul Welschinger

December 13, 2024

5  out of  5
rating by Paul Welschinger
"We had three insurance companies to cover what we needed because not one would cover everything. Talked with State Farm and they would cover everything, while saving us money. A huge advantage with State Farm is the ability to pay monthly, quarterly, bi-annual, or annual premiums without any additional charges. That is big. Amber with the April Welch agency was courteous, patient, and helped us get the coverage we needed. Very happy to switch to State Farm."
We responded:
"Thank you, Paul, for sharing your experience! I'm glad we could consolidate your coverage and help you save money. It's wonderful to know that our flexible payment options are a big plus for you. Amber is indeed a valuable part of our team, and we're grateful for her dedication in assisting you. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
Profile photo of Cody

Cody

November 29, 2024

5  out of  5
rating by Cody
"Staff and agent have been nothing but friendly and helpful! Would recommend to anyone needing insurance to come to this agency!"
We responded:
"Cody, thank you so much for your kind words and recommendation! We're glad to know that you found our staff and service friendly and helpful. If you ever need anything in the future, don't hesitate to reach out. We're here to assist you!"
Profile photo of COENETICS

COENETICS

November 26, 2024

5  out of  5
rating by COENETICS
"Amber was amazing at helping me find an insurance that fit what I was looking for at the price I needed! I’ll always choose State Farm for any insurance, they always help me timely and efficiently."
We responded:
"Amber is truly a gem, and I'm glad she could assist you in finding the right insurance at the right price! We're grateful for your loyalty to State Farm and appreciate your kind words about our timely and efficient service. If you ever need anything else, don't hesitate to reach out. Thanks again!"
Profile photo of Andrew Pecheux

Andrew Pecheux

November 20, 2024

5  out of  5
rating by Andrew Pecheux
"Very quick to call after I placed an order for a quote online. Very helpful for getting me the best price for my needs. State Farm has always given me the best experience."
We responded:
"Andrew, thank you for your wonderful review! I'm glad we could assist you quickly and find the best price for your needs. It's great to know that you've consistently had positive experiences with State Farm. If you have any further questions or need assistance in the future, don't hesitate to reach out. - April Welch - State Farm Insurance Agent, Lakewood, CO"
Profile photo of Hayley Allen

Hayley Allen

November 18, 2024

5  out of  5
rating by Hayley Allen
"Nicole was incredibly helpful, guiding me through every step and made the process extremely easy. She took the time to answer all my questions, assist where she could and work into my schedule to get my policy set up!"
We responded:
"Thank you, Hayley, for sharing your positive experience! I'm glad Nicole could assist you so effectively and make the process smooth. It's wonderful to know she was able to answer all your questions and accommodate your schedule. We appreciate your feedback and look forward to helping you with any future needs. - April Welch - State Farm Insurance Agent, Lakewood, CO"
Profile photo of Ed Kramer

Ed Kramer

November 15, 2024

1  out of  5
rating by Ed Kramer
"Never contacted this agent but get spam emails everyday from their office. It's both unprofessional and annoying."
We responded:
"Hey Ed, I’m sorry to hear that you didn’t request a quote. We do not reach out to anyone unless we receive a request. All you had to do was let us know you hadn’t requested or were no longer interested in a quote. I’m sorry you felt that we were randomly contacting you and that you needed to leave a google review instead of just reaching out. I hope you’ll consider removing. If you’d like to know how we received your request for a quote please reach out to our office. Thanks, April Welch, Agent"
Profile photo of Stefan Todorov

Stefan Todorov

November 11, 2024

5  out of  5
rating by Stefan Todorov
"Katie is a top insurance agent, always very patient and knowledgeable in answering any/all questions/concerns I might have. Strongly recommend her and April's Welch office for all your insurance needs, thank you ladies for being so awesome!"
We responded:
"Katie is truly an asset to our team, and I'm so glad to hear she was able to assist you with patience and knowledge. Your recommendation means a lot to us! We appreciate your kind words and are always here for any of your insurance needs. Thank you for choosing our office! - April Welch - State Farm Insurance Agent, Lakewood, CO"
Profile photo of Aj Polanco

Aj Polanco

November 7, 2024

5  out of  5
rating by Aj Polanco
"Justin is amazing!!! He was real, down to earth, truthful and honest. Not the adjective typically used for insurance agents! If you want to feel like you’re working with someone who truly cares about your interests and making sure you have the right coverage look one further give justin a shout!"
We responded:
"Thanks, AJ! We're so glad to hear Justin provided a genuine and honest experience for you. That’s exactly what we aim for. Making sure our customers feel cared for and properly covered is our top priority. We appreciate the shout-out and are here whenever you need us! - April Welch - State Farm Insurance Agent, Lakewood, CO"
Profile photo of Brittany Woods

Brittany Woods

November 6, 2024

5  out of  5
rating by Brittany Woods
"Always so helpful and kind and patient. They’ll walk you through everything. I always call them before the standard customer service line if I can help it! April and her team are the best!"
We responded:
"Brittany, we are delighted to hear about your positive experience with our team! Providing exceptional service and guidance is our top priority, and we are thrilled that you feel confident reaching out to us. Thank you for your kind words; we truly appreciate your trust in April and the team. - April Welch - State Farm Insurance Agent, Lakewood, CO"
Profile photo of Fabiana Jorge

Fabiana Jorge

November 5, 2024

5  out of  5
rating by Fabiana Jorge
"Great experience! I've been working with Amber at the Denver office since I joined State Farm and she has been prompt answering any questions and providing me all the information I need. I recently started leasing a car and needed insurance to be updated the same day and Amber facilitated the entire process. Very satisfied!"
We responded:
"Fabiana, I'm glad to hear about your great experience with Amber at our Denver office! It's wonderful that she has been prompt in answering your questions and providing the necessary information. I'm especially pleased that she could facilitate the insurance update for your new car lease on the same day. Your satisfaction is very important to us. If you need any further assistance, don't hesitate to reach out. - April Welch - State Farm Insurance Agent, Lakewood, CO"